assistanz
Assistanz

Celebrating 15 Years Of
Direct Admin Server Management With You!

Our DirectAdmin server management plan provides you with unlimited hours of server admin work on your Directadmin servers. 

The Main basic features include DirectAdmin server monitoring, basic server hardening, backup and restore features, etc.

White Label Helpdesk Support

24/7 End User Support

$ 149 Monthly/Server
  • 24/7 Unlimited Helpdesk Support
  • 30 Minutes Response Time
  • Initial Server setup
  • Server Hardening
  • Security Tuning
  • Performance Tuning
  • 24/7 Server and Services Monitoring
  • Backup Configuration
  • Periodic Backup Audit
  • Periodic Server Health Audit
  • Network Settings Tuning
  • Server Patching
  • Website Error Fixing
  • Mail Server Handling
  • Server / Domain Migrations
  • Abuse Issue Handling
  • Server Consulting and design
  • Database Recovery
  • Filesystem Error Fixing
  • DNS Clustering
  • Webserver Caching
  • PHP Related Error Fixing
  • Webapplication Support
  • Handling Customer Services Desk (24/7)
  • Customer Interaction Service
  • Perform Preliminary Analysis
  • Troubleshooting Support
  • Weekly Server Audits
  • Patch Analysis and Updates
  • Schedule Task Management
  • Security Analysis
  • Automation Task (spam identified, malware infection, etc.)
  • Backup Management
  • Escalation to next level
  • Monthly Review Meeting with Customer
  • Support upto 500 domains
  • Free Technical Consulting on all our services like IaaS, AWS, Cloud Consulting, Google Cloud, Kubernetes and Docker, AI Transformation and Cloud Portal Development

Server Management Services

24/7 Proactive Server Management

$ 49 Monthly/Server
  • 24/7 Unlimited Helpdesk Support
  • 30 Minutes Response Time
  • Initial Server setup
  • Server Hardening
  • Security Tuning
  • Performance Tuning
  • 24/7 Server and Services Monitoring
  • Backup Configuration
  • Periodic Backup Audit
  • Periodic Server Health Audit
  • Network Settings Tuning
  • Server Patching
  • Website Error Fixing
  • Mail Server Handling
  • Server / Domain Migrations

    Limited Support

  • Abuse Issue Handling
  • Server Consulting and design
  • Database Recovery
  • Filesystem Error Fixing
  • DNS Clustering
  • Webserver Caching
  • PHP Related Error Fixing
  • Webapplication Support

Rated by Trusted Source

Server Security

Our server security measures adds multiple levels of protection to your cPanel server, some of them are listed below

 

✓ SSH hardening
✓ Installing & Configuring Mod_security
✓ Installing & Configuring Mod_evasive
✓ Installing Anti-root kit software
✓ Applying patches to server software to avoid any eventualities
✓ /tmp hardening
✓ Socket monitor installation & Configuration
✓ Firewall/Brute Force Detection Tool installation & Configuration [APF/BFD]
✓ Installing OS updates
✓ Apache tweaks
✓ MySQL tweaks
✓ Control Panel tweaks
✓ PHP security audit
✓ Kernel upgrades including grsecurity
✓ Exim, Qmail and Sendmail tweaks
✓ Anti-spam/anti-virus software installations
✓ User/Password security
✓ Sysctl security and configuration

DirectAdmin Server Management Plan Features

24/7/365 Non-Stop Server Monitoring with Reboot

Unlimited Hours of Server Administration

New Server Setup

Plesk Control Panel Support

System Recovery (Disaster/Hacks)

LiteSpeed Support – HOT

Software Installations

Guaranteed 4 Hours Response Time for Support Tickets

Guaranteed 24 Hours Resolution Time for Support Tickets

Server Software Installation/ Upgrades /Support

Server Security, Tweaking and Hardening

Guaranteed 4 Hours Response Time for Support Tickets

Let's Work Together!

We’ll chat about your business, how you use technology, and what you want to get out of IT.​

Our Outsourced Server Management team
has core expertise in the following areas

✓ Software Installation/Upgrades
✓ Apache Tweaking
✓ Third party software installations
✓ Trouble shooting ✓ Quick restoration after server compromises
✓ Server setup
✓ Server Migration and OS reload [Via Remote KVM]
✓ Reporting Hardware failures in timely manner
✓ Maintaining Backups

✓ 24/7/365 Server Monitoring (Including Email and SMS alerts)
✓ Maintaining Backups (Including remote and local)
✓ OS upgrades
✓ Pro-active Supportr
✓ Server Migrations
✓ Control panel upgrade and patchingr
✓ Installing Spam Controllersr
✓ Installing Anti-Virusesr
✓ Customizing web based Applicationsr

✓ Control Panel installation and configuration
✓ Kernel tweaking/up gradation [Including Grsec]
✓ Installation and configuration of Linux daemons
✓ Mail Server Setup for Office network.
✓ Mail server and Apache Tweaks
✓ DDOS Attack Mitigation
✓ Tomcat Installation/Management
✓ Securing /tmp /dev/shm & /var/tmp
✓ Firewall installations, Tuning and maintenance

DirectAdmin Server Management Plans

Premium Support

24/7 End User Support from your Helpdesk
$ 99 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Emergency Phone
  • Chat Support for Admin
  • Separate Account Manager
  • NDA & SLA
  • SLA Review Meetings
  • FREE Consultancy Services
  • Simple SignUp Process
  • Instant Account Activation
  •  

Platinum Support

24/7 Proactive Support
$ 49 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Emergency Phone
  • Chat Support for Admin
  • Separate Account Manager
  • Advance Proactive Monitoring
  • Guaranteed SLA
  • SLA Review Meetings
  • 3rd Party Application Support
  • FREE Consultancy Services
  • Server Migration Support
  • Weekly Status Report
  • No End User Support
Popular

Unlimited Support

24/7 Support

$ 30 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Support
  • Basic Monitoring
  • 30 Minutes Response Time
  • 4 Hours Resolution time for the Possible Issues
  • Security and Performance Optimization
  • React to Customers queries
  • Simple SignUp Process
  • Instant Account Activation
  • No Third party application support
  • No Migration and End User Support

Cpanel Server Management Plans

Premium Support

24/7 End User Support from your Helpdesk

$ 99 Monthly / Server
  • 24/7 End User White Label Support
  • Unlimited Number of Tickets
  • Chat Support for Admin
  • Separate Account Manager
  • Guaranteed SLA
  • Weekly Status Reports
  • FREE Consultancy Services
  • Simple SignUp Process
  • Instant Account Activation

Platinum Support

24/7 Proactive Server Management
$ 49 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Emergency Phone
  • Chat Support for Admin
  • Separate Account Manager
  • Advance Proactive Monitoring
  • Guaranteed SLA
  • SLA Review Meetings
  • 3rd Party Application Support
  • FREE Consultancy Services
  • Server Migration Support
  • Weekly Status Report
  • No End User Support
Popular

Unlimited Support

24/7 Server Management

$ 29 Monthly / Server
  • Unlimited Admin Tasks
  • 24/7 Support
  • Basic Monitoring
  • 30 Minutes Response time
  • 4 hours Response time for possible issues
  • Security and Performance Optimization
  • React to Customers queries
  • No Third party application support
  • No Migration and End User Support

Cpanel Server Management Plans

Premium Support

24/7 End User Support from your Helpdesk

$ 99 Monthly / Server
  • 24/7 End User White Label Support
  • Unlimited Number of Tickets
  • Chat Support for Admin
  • Separate Account Manager
  • Guaranteed SLA
  • Weekly Status Reports
  • FREE Consultancy Services
  • Simple SignUp Process
  • Instant Account Activation

Platinum Support

24/7 Proactive Server Management
$ 49 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Emergency Phone
  • Chat Support for Admin
  • Separate Account Manager
  • Advance Proactive Monitoring
  • Guaranteed SLA
  • SLA Review Meetings
  • 3rd Party Application Support
  • FREE Consultancy Services
  • Server Migration Support
  • Weekly Status Report
  • No End User Support
Popular

Unlimited Support

24/7 Server Management

$ 29 Monthly / Server
  • Unlimited Admin Tasks
  • 24/7 Support
  • Basic Monitoring
  • 30 Minutes Response time
  • 4 hours Response time for possible issues
  • Security and Performance Optimization
  • React to Customers queries
  • No Third party application support
  • No Migration and End User Support