cPanel Server Management
IP Address Blocked in CSF
Error Details: csf.deny: 192.168.4.10 # lfd: (eximsyntax) Exim syntax errors from 192.168.4.10 (MW/Malawi/-): 10 in the last 3600 secs
Solutions:
From Command Line Interface,
—> Check the lfd.log file
# grep 192.168.4.10 /var/log/lfd.log
Grep: Filtering command is used to search a file for a particular pattern of character and display all the lines that contain the pattern.
lfd[3915411]: (eximsyntax) Exim syntax errors from 192.168.4.10 (MW/Malawi/-): 10 in the last 3600 secs - Blocked in csf [LF_EXIMSYNTAX]
As per the above result, The given IP is blocked by the CSF Firewall.
NOTE: The IP block occurs when incorrect data is sent to the mail server from our IP, and the most frequent cases are usually with the recipient’s email address.
—> Whitelist (i.e allow) the IP in CSF firewall.
#csf -a 192.168.4.10
csf – command.
a – allow.
#csf -r
r- restart the csf and lfd service.
NOTE: Don’t forget to restart the CSF service after making changes if not the changes won’t update.
—> If the problem occurs again, Check the Exim reject log.
# grep 192.168.4.10 /var/log/exim_rejectlog
SMTP call from (Secretary) [192.168.4.10]:51488 dropped: c (last command was “RCPT TO: <‘one@example.com’>”, C=EHLO,STARTTLS,EHLO,AUTH,MAIL,RCPT,RCPT,RCPT,RCPT)
The result shows that the recipient (i.e RCPT TO) address is mentioned in single quotations.
NOTE: This type of error usually happens when we copy-paste the email address on the email application. Please make sure there wasn’t any quotation on the sender/recipient address.
—> If the problem is again triggered, after getting the confirmation from the client, Go into the configuration, to the “Login Failure Blocking and Alerts” section. Setting “LF_EXIMSYNTAX” and “LF_EXIMSYNTAX_PERM” to 0, saving, and restarting CSF/LFD should take care of it.
# vi /etc/csf/csf.conf
LF_EXIMSYNTAX = 0
LF_EXIMSYNTAX_PERM = 0
:wq –> to save the file
# csf -r
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