assistanz
Assistanz
Outsourcing Support
AZ with over 10 years of experience to its credit has worked on an array of technologies across different platforms and is currently managing a few hundred applications on behalf of its technological partners.AZ created an OPD vertical especially to cater to the needs of ISVs, product companies, and start-ups to help in developing, maintaining, and managing their software applications.AZ with its exposure to different markets and requirements has developed a foresighted approach and implemented it in their OPD model which comes in as a great advantage for the companies we partner with.

Business Engagements we undertake in the OPD model

For ISV’s

Product Implementations

Third-party Integrations with the development of non-core applications

Upgrades & Patches

Testing

For Start-ups

Full-fledged product development

Support

For Enterprises

Maintenance of their production application

DirectAdmin Server Management Plans

Premium Support

24/7 End User Support from your Helpdesk
$ 99 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Emergency Phone
  • Chat Support for Admin
  • Separate Account Manager
  • NDA & SLA
  • SLA Review Meetings
  • FREE Consultancy Services
  • Simple SignUp Process
  • Instant Account Activation
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Platinum Support

24/7 Proactive Support
$ 49 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Emergency Phone
  • Chat Support for Admin
  • Separate Account Manager
  • Advance Proactive Monitoring
  • Guaranteed SLA
  • SLA Review Meetings
  • 3rd Party Application Support
  • FREE Consultancy Services
  • Server Migration Support
  • Weekly Status Report
  • No End User Support
Popular

Unlimited Support

24/7 Support

$ 30 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Support
  • Basic Monitoring
  • 30 Minutes Response Time
  • 4 Hours Resolution time for the Possible Issues
  • Security and Performance Optimization
  • React to Customers queries
  • Simple SignUp Process
  • Instant Account Activation
  • No Third party application support
  • No Migration and End User Support

Cpanel Server Management Plans

Premium Support

24/7 End User Support from your Helpdesk

$ 99 Monthly / Server
  • 24/7 End User White Label Support
  • Unlimited Number of Tickets
  • Chat Support for Admin
  • Separate Account Manager
  • Guaranteed SLA
  • Weekly Status Reports
  • FREE Consultancy Services
  • Simple SignUp Process
  • Instant Account Activation

Platinum Support

24/7 Proactive Server Management
$ 49 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Emergency Phone
  • Chat Support for Admin
  • Separate Account Manager
  • Advance Proactive Monitoring
  • Guaranteed SLA
  • SLA Review Meetings
  • 3rd Party Application Support
  • FREE Consultancy Services
  • Server Migration Support
  • Weekly Status Report
  • No End User Support
Popular

Unlimited Support

24/7 Server Management

$ 29 Monthly / Server
  • Unlimited Admin Tasks
  • 24/7 Support
  • Basic Monitoring
  • 30 Minutes Response time
  • 4 hours Response time for possible issues
  • Security and Performance Optimization
  • React to Customers queries
  • No Third party application support
  • No Migration and End User Support

Cpanel Server Management Plans

Premium Support

24/7 End User Support from your Helpdesk

$ 99 Monthly / Server
  • 24/7 End User White Label Support
  • Unlimited Number of Tickets
  • Chat Support for Admin
  • Separate Account Manager
  • Guaranteed SLA
  • Weekly Status Reports
  • FREE Consultancy Services
  • Simple SignUp Process
  • Instant Account Activation

Platinum Support

24/7 Proactive Server Management
$ 49 Monthly / Server
  • Unlimited Support Plan
  • 24/7 Emergency Phone
  • Chat Support for Admin
  • Separate Account Manager
  • Advance Proactive Monitoring
  • Guaranteed SLA
  • SLA Review Meetings
  • 3rd Party Application Support
  • FREE Consultancy Services
  • Server Migration Support
  • Weekly Status Report
  • No End User Support
Popular

Unlimited Support

24/7 Server Management

$ 29 Monthly / Server
  • Unlimited Admin Tasks
  • 24/7 Support
  • Basic Monitoring
  • 30 Minutes Response time
  • 4 hours Response time for possible issues
  • Security and Performance Optimization
  • React to Customers queries
  • No Third party application support
  • No Migration and End User Support